HAY
Hay Botanical Family Saucer Medium - Light Grey
Delivery to the UK Only.
The Hay Medium Size Botanical Family Saucer in Light Grey from the Hay homeware Autumn/Winter 2018 collection.
Article Fit & Features —
Material: CeramicProduct SKU: 507562
SHIPPING NEWS
| Country | Free Shipping Over |
DHL Express
|
Economy |
| Austria |
N/A |
€20 |
N/A |
| Belgium |
N/A |
€16 |
N/A |
| Channel Islands | N/A | £10 | N/A |
| Czech Republic | N/A | Kč 600 | N/A |
| Denmark |
N/A
|
Dkr 75
|
N/A
|
| Finland | N/A | €20 | N/A |
| France |
€250 |
€10-16 |
N/A |
| Germany | €250 | €10-16 |
N/A |
| Italy |
N/A |
€20 |
N/A |
| Ireland |
N/A |
€15 |
N/A |
| Netherlands |
N/A |
€20 |
N/A |
| Norway | N/A | Nkr 200 | N/A |
| Portugal | N/A | €20 | N/A |
| Spain | N/A | €20 | N/A |
| Sweden | N/A | Skr 200 | N/A |
| Switzerland | N/A | Fr. 25 | N/A |
WORLDWIDE
For USA please use www.us.urbanexcess.com
| Country | Free Shipping Over | DHL Express | DHL Economy |
| Australia | $600 | $35 | - |
| Canada | CA $250 | CA $25 | - |
| China | ¥915 | ¥180 | - |
| Japan | ¥10,900 | ¥3,600 | - |
| Hong Kong | HK $1,500 | HK $250 | - |
| New Zealand | NZD $600 | NZD $45 | - |
| Russia | RUB 2766 | - | |
| Singapore | SGP £100 | SGP £16 | - |
| South Korea | ₩ 450,000 | ₩ 30,000 | - |
| Taiwan | NT$ 11,000 | NT$ 800 | - |
| U.S.A. | $300 | $15 | - |
Belfast postcodes is a DPD 2 day service
* DPD Exceptions see DPD UK services lookup
Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay.
We guarantee the quality of all our products. If you are unsatisfied in any way, we are happy to refund items that are returned to us within 28 days of delivery, in the same condition that it was received and with the tags still attached.
Hey, did you know you can drop your return into one of our London stores?
EXCHANGE REFUND/REQUESTS
We can only provide an exchange if the item is available upon receipt of the return. Unfortunately, we cannot hold stock for an exchange. The quickest way to exchange your goods is to submit a new order online, the original order will be refunded on receipt of return.
BOOKING A RETURN
United Kingdom (UK)
You can book a United Kingdom subsidised return (£3.00) through Collect+
Please note that customers are responsible for all return items whist in transit.
Europe/International
You can book a European return via our logistics partner Global-E via the link below. Note the rates vary by Country Book a Global-E Europe Return
USA
We don’t currently have a returns option in place due to amended customs regulations.
Refunds – How long do I need to wait?
We aim to process returns in 5 working day’s, but during really busy periods we can get swamped and it may take up to 7 day’s so bear with us. Payments will be refunded back on to your original card or PayPal account, allow up to 4 working day's for the refund to clear. Please note that only the cost of the original item is refundable, this does not include the original shipping cost or any associated duties and taxes.